CompTIA A+ (IT Support) Certification Training in Dubai
The world’s most widely held IT support certification — CompTIA A+ is the entry-level credential that validates the core IT skills required for helpdesk, technical support, and IT operations roles. Covering hardware, operating systems, networking, security, troubleshooting, and cloud basics, A+ is the foundation that opens doors to every UAE IT career pathway. CPD-approved. Full Core 1 (220-1101) and Core 2 (220-1102) exam preparation with hands-on lab exercises.
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AI-Integrated Curriculum
Every LTCS course integrates how AI is reshaping the workplace — so you graduate ready for how the field actually works in 2026.
Dedicated Career Consultant
Your personal career specialist maps your A+ profile to UAE IT support and helpdesk roles — salary benchmarks, the A+ to Network+ to Security+ career pathway, and target employers across UAE IT service desks and managed service providers.
L&D Specialist + Program Manager
A dedicated L&D Specialist aligns A+ training to your organisation’s IT support requirements and team development plan. Your Program Manager tracks delivery and dual-exam success rates.
Every IT career starts somewhere — and A+ is the recognised entry point
CompTIA A+ demonstrates foundational IT competency and opens the door to every UAE IT role and certification pathway — Network+, Security+, cloud, and beyond.
A+ Is the Most Recognised IT Entry Credential Globally
CompTIA A+ is held by over 1.5 million IT professionals worldwide and is recognised by UAE employers, managed service providers, government IT departments, and enterprise technology teams as the baseline for IT support roles. It signals that a candidate can be trusted with hardware, software, and basic infrastructure from day one.
A+ Is the Foundation for Every IT Career Pathway
Network+ and CCNA for networking. Security+ and CISSP for cybersecurity. AZ-104 for cloud. ITIL 4 for service management. Every advanced IT certification becomes more accessible after A+ — because the foundational hardware, OS, and troubleshooting knowledge is already in place.
UAE IT Support Roles Are Consistently Available
Dubai’s constant construction of new offices, hotels, schools, hospitals, and government facilities creates sustained demand for IT support professionals. A+ certified professionals are in consistent demand at every level of the UAE IT support market — with clear progression pathways to higher-paying roles.
CompTIA A+ & IT Support Salaries in UAE
A+ opens the door to IT support roles across every UAE industry — with clear progression from entry-level technician to L2/L3 engineer as you build experience and additional certifications.
| Role | Monthly Salary (AED) | Monthly Salary (USD) |
|---|---|---|
| IT Support Engineer (L2/L3) | AED 6,000 – 14,000 | USD 1,635 – 3,810 |
| Systems Administrator (Junior) | AED 6,000 – 12,000 | USD 1,635 – 3,270 |
| Desktop Support Engineer | AED 5,000 – 10,000 | USD 1,360 – 2,720 |
| IT Technician | AED 4,000 – 9,000 | USD 1,090 – 2,450 |
| Helpdesk / Service Desk Analyst | AED 4,000 – 8,000 | USD 1,090 – 2,180 |
| Junior IT Support (Entry) | AED 3,000 – 6,000 | USD 817 – 1,635 |
CompTIA A+ Core 1 & Core 2 — Complete Exam Coverage
5 modules covering all Core 1 and Core 2 exam domains — mobile devices, networking, hardware, virtualisation, cloud, hardware/network troubleshooting, operating systems, security, software troubleshooting, and operational procedures. Both mock exams included.
Mobile Devices & Networking
- Laptop hardware — display types, storage, memory, and keyboard replacement
- Mobile device types — iOS and Android setup and configuration
- Mobile device connectivity — Bluetooth, Wi-Fi, cellular, NFC
- Network ports and protocols — TCP, UDP, and common port numbers
- Networking basics — IP addressing, DNS, DHCP, and subnetting
- Wireless standards — 802.11 a/b/g/n/ac/ax
- Network hardware — switches, routers, access points, PoE
- Cable types and connectors — RJ45, fibre, coaxial, USB
Hardware & Cloud Computing
- PC components — CPU, RAM, motherboard, storage, PSU, GPU
- Storage types — HDD, SSD, NVMe, RAID configurations
- RAM types — DDR4, DDR5, and installation
- Peripheral devices — printers, scanners, projectors, and KVM
- Printer types — laser, inkjet, thermal, and 3D printing basics
- Cloud computing models — IaaS, PaaS, SaaS, and deployment models
- Virtualisation concepts — hypervisors, VMs, and containers
- BIOS/UEFI — configuration and troubleshooting
Hardware & Network Troubleshooting
- PC troubleshooting methodology — CompTIA’s 5-step process
- CPU and motherboard issues — POST codes and diagnostic tools
- Memory troubleshooting — BSOD, memory test tools
- Storage troubleshooting — SMART errors, file system corruption
- Display troubleshooting — no video, distorted image, dead pixels
- Network connectivity troubleshooting — cable, NIC, and protocol issues
- Wireless troubleshooting — interference, authentication, and signal problems
- Printer troubleshooting — paper jams, quality issues, connectivity
Operating Systems & Security
- Windows installation and configuration — Windows 10 and 11
- Windows management tools — Task Manager, Registry Editor, MMC
- Windows file system — NTFS, FAT32, permissions and sharing
- macOS and Linux basics for support professionals
- Command line tools — ipconfig, ping, netstat, chkdsk, sfc
- Malware types — viruses, ransomware, spyware, and rootkits
- Security best practices — updates, least privilege, MFA
- Encryption — BitLocker, TPM, and file-level encryption
Software Troubleshooting & Operational Procedures
- Application installation and compatibility troubleshooting
- Windows performance troubleshooting — startup, slow performance
- OS boot failures — recovery options and repair tools
- Backup and recovery — cloud backup and system restore
- Documentation and ticketing systems — IT service desk workflows
- Scripting basics — batch files and PowerShell introduction
- Core 1 (220-1101) exam preparation and full mock exam
- Core 2 (220-1102) exam preparation and full mock exam
Flexible formats for working professionals
All modes include live instructor-led sessions. Choose the format that fits your schedule and location.
Classroom — Dubai
In-person at our Karama office. Weekday Mon–Fri batches. Interactive sessions with hands-on hardware lab practice and peer networking.
Weekend Batch
Sat–Sun sessions designed for working professionals and career changers. Full curriculum, same quality — built around your schedule.
Online — Live
Live instructor-led sessions via Zoom. Ideal for remote UAE learners and international participants. Full interactivity maintained.
Corporate On-site
We deliver on-site at your office anywhere in the UAE or internationally. Customised to your team level and IT support environment.
Register before seats fill
Duration: 10 weeks · Classroom + Online
Duration: 12 weeks · Classroom + Online
Duration: 10 weeks · English / Arabic
Designed for individuals entering IT and professionals formalising their skills
The CompTIA A+ course in Dubai is designed for individuals entering the IT field and professionals building formal credentials to advance their IT careers. It is ideal for recent graduates targeting IT support and helpdesk roles, career changers moving into IT from other fields, IT support professionals without formal certification, and corporate IT teams requiring a consistent foundational IT credential across their support staff. No prior IT experience is required — A+ is designed as an entry point.
Graduates & Career Changers
Start your IT career with the world’s most recognised IT support credential — the foundation of every UAE IT career pathway.
IT Support Professionals Without Certification
Formalise the skills you use daily — and gain the credential that opens doors to higher-paying IT roles and senior positions.
Technical Professionals Entering IT
Leverage any existing technical aptitude with structured IT knowledge — a recognised pathway into UAE’s growing IT sector.
Corporate IT Support Teams
Standardise IT support capability across your helpdesk and desktop support team with a consistent, certificated program.
Where CompTIA A+ takes your career in the UAE
A+ opens the door. What you do next — Network+, Security+, cloud certifications — determines how far you go. Our career consultant will map the right pathway for your target role.
IT Support Engineer
AED 6,000–14,000/mo — Resolve complex hardware, software, and connectivity issues — progressing beyond basic helpdesk support.
Systems Administrator (Junior)
AED 6,000–12,000/mo — Manage IT systems — user accounts, device management, and basic infrastructure administration.
Desktop Support Engineer
AED 5,000–10,000/mo — Provide hands-on technical support — hardware setup, software installation, and end-user troubleshooting.
IT Technician
AED 4,000–9,000/mo — Install, configure, and maintain IT equipment — the field technician role across UAE organisations.
Helpdesk / Service Desk Analyst
AED 4,000–8,000/mo — First point of contact for IT issues — triage, resolution, and escalation using ITIL service desk practices.
Junior IT Support
AED 3,000–6,000/mo — Entry point into UAE IT — building technical skills while supporting end users across hardware and software.
Every LTCS course is designed by Learning & Development professionals — for real outcomes
Our curriculum is not assembled from textbooks. Every program at LTCS is reviewed, stress-tested, and continuously updated by practising L&D leaders, industry specialists, and career strategists who understand what UAE organisations actually need from their people — and what professionals need to grow.
UAE IT Support Environment Built In
Scenarios, troubleshooting exercises, and support workflows reflect the actual IT environments UAE support professionals work in — government offices, schools, hospitals, hotels, and corporate helpdesks — not generic Western corporate environments.
Both Core 1 & Core 2 Fully Covered
CompTIA A+ requires passing two separate exams — Core 1 (220-1101) and Core 2 (220-1102). Both are fully covered in this course, with a dedicated mock exam and walkthrough for each, calibrated to CompTIA’s performance-based question format.
Career Pathway Mapped from Day One
A+ is a starting point, not a destination. From day one, our career consultant maps the right next certification for your target role — Network+ for networking, Security+ for security, or cloud certifications for infrastructure roles.
80% Hands-on — Real Hardware and Lab Exercises
Every session includes practical lab exercises — PC component identification, OS installation, command line troubleshooting, and network connectivity scenarios — not just theory and slides.
Every LTCS program is built for the AI-powered workplace — not just the role you’re in today
AI is not a future topic. It is reshaping how professionals work right now. Every LTCS course integrates how AI tools, automation, and intelligent systems are changing your field — so you graduate with skills immediately relevant to how UAE and global organisations operate in 2026.
Workplace Automation
Understand how AI and RPA tools are automating repetitive tasks — freeing IT professionals to focus on complex issues and strategic work.
AI-Assisted IT Support
How AI-powered service desk tools — automated ticket routing, chatbot first-line support, and predictive diagnostics — are changing how IT support teams operate.
Intelligent Monitoring
How AI-driven endpoint management and monitoring tools identify device health issues before users report them — changing proactive IT support workflows.
GenAI for Professionals
Practical use of generative AI tools — writing, summarising, researching, and troubleshooting documentation at speed — applied to IT support environments.
Process Intelligence
How AI identifies inefficiencies in IT service delivery and recommends improvements — and what that means for IT support professionals managing those processes.
AI-Augmented Decision Making
How ML models are being used to prioritise incident queues, predict hardware failures, and recommend resolution paths — augmenting IT support decision-making.
Security Automation
How AI tools are automating threat detection, endpoint protection, and vulnerability patching — and what IT support professionals need to know to work alongside them.
AI Readiness for Your Role
Practical guidance on which AI tools are relevant to IT support roles and how to position yourself as AI-ready to UAE employers.
Your dedicated support team — from day one
Every LTCS learner and every organisation we work with is assigned a dedicated support professional from day one. Not a chatbot. A real person with relevant expertise, accountable to your outcome.
Your personal career & learning team
Career Consultant
Actively consults you throughout training — maps your A+ profile to UAE IT support and helpdesk roles, identifies target employers, maps the right next certification for your goals (Network+, Security+, or cloud), and supports your job search with CV review and interview preparation.
Learning Experience Manager
Monitors your progress across both Core 1 and Core 2 domains, flags gaps early, ensures you stay on track, and provides additional resources or 1:1 sessions if needed. Your dual-exam success is their KPI.
Guaranteed Follow-up Session
Every individual enrollee receives a guaranteed post-completion 1:1 session — reviewing what you have learned, how to apply it, and what your next certification step should be.
Your dedicated L&D and delivery team
L&D Specialist
Works with your IT management team to align the A+ program to your organisation’s IT support capability requirements, helpdesk standards, and team development plan.
Program Manager (ROI-focused)
Manages end-to-end delivery, tracks participant progress and exam outcomes, produces post-training ROI reports, and measures impact on IT support quality and first-call resolution rates.
Guaranteed Follow-up Session
Every corporate program includes a guaranteed structured follow-up session 30 days after completion — reviewing exam results, application of learning, and recommending next-phase certification development.
CompTIA A+ for Your IT Support Team
Standardise IT support credentials across your helpdesk and desktop support team with a customised CompTIA A+ program delivered on-site or online. A popular option for organisations building a certified IT support function from the ground up.
- On-site delivery at your office anywhere in the world, or at our UAE training facility
- Customised curriculum tailored to your team level and organisation’s IT environment
- Group sizes 5–50 participants — volume pricing available
- LPO & invoice payment accepted — full corporate documentation provided
- Completion certificates issued to all participants
- Post-training support — 30-day guaranteed follow-up session included
- Dedicated Account Manager assigned for all corporate clients
Corporate Training Enquiry
Tell us about your team — we’ll respond with a tailored proposal within 24 hours.
Transparent pricing for every type of learner and organisation
Whether you’re starting your IT career, building on existing skills, or standardising your team’s credentials — structured pricing to match your goals and budget.
- Full A+ course (40+ hours)
- Core 1 & Core 2 — complete coverage
- Live instructor-led sessions
- Both mock exams included
- Completion certificate (CPD-certified)
- Learning Experience Manager support
- Flexible instalment payment
- Everything in Starter
- Dedicated Career Consultant (1:1)
- CV review & LinkedIn optimisation
- UAE IT job market salary benchmarking
- Next-certification pathway planning
- Guaranteed follow-up session
- Loyalty discount voucher for next course
- Everything in Professional
- Training in a destination city
- Networking with regional IT professionals
- Exclusive member benefits
- Priority batch placement
- Premium A+ certification support
Rewards for learners and organisations who invest in growth
LTCS members enjoy an ecosystem of benefits, discounts, and exclusive rewards designed to make continuous learning more accessible and more rewarding.
Refer a Friend
Refer a colleague to any LTCS course and both of you receive an exclusive discount on enrolment.
Exclusive discount for both partiesLoyalty Discount Vouchers
Returning individual learners receive loyalty discount vouchers automatically applied to their next course.
Auto-applied from 2nd course onwardsExclusive Member Benefits
Members enjoy priority batch placement, early access to new course launches, exclusive webinars, industry briefings, and invitations to LTCS networking events.
Available from first enrolmentGuaranteed Follow-up Session
Every learner — individual or corporate cohort — receives a guaranteed structured follow-up session post-completion. Review progress, address challenges, plan next steps.
Included for all individuals & corporatesCorporate Repeat Discount
Organisations returning for subsequent training cohorts automatically qualify for repeat partnership pricing — recognising long-term commitment and reducing L&D investment cost.
Applied from 2nd corporate bookingAlumni Network Access
All LTCS graduates join an exclusive UAE professional alumni network for peer learning and career opportunities.
Lifetime access post-graduationLearn in a new city — for individuals and corporate teams
Destination learning combines professional A+ certification training with an immersive experience in a new business environment — expanding your IT network, perspective, and global professional exposure.
Singapore
Intensive A+ training with APAC IT ecosystem exposure — ideal for those targeting MSP and enterprise IT roles in multinational environments.
London
European market exposure alongside UK IT professionals and global consulting firm support teams.
Germany
Train alongside European IT professionals at the heart of global tech and consulting ecosystems.
Kuala Lumpur
Cost-effective destination program in a growing IT market — great for ASEAN-focused IT support professionals.
Riyadh / Saudi Arabia
Ideal for UAE organisations with KSA operations — train cross-border IT support teams aligned to Vision 2030 technology requirements.
London / Europe
Corporate IT team upskilling with global ecosystem exposure — ideal for enterprise IT support teams and MSP operations.
Custom Destination
We design a fully bespoke destination A+ program for your corporate cohort — any city, any format.
Why choose LTCS for CompTIA A+ training in Dubai
CPD certified. CompTIA-aligned curriculum. UAE IT support context. Both Core 1 and Core 2 fully prepared. Proven exam results and career outcomes for IT support professionals across the UAE.
CPD Certified Training
LTCS is CPD-approved — ensuring our A+ programs meet internationally recognised standards for professional development and continuing education.
Both Exams Fully Covered
CompTIA A+ requires two exams. Both Core 1 (220-1101) and Core 2 (220-1102) are fully covered — with dedicated mock exams, answer walkthroughs, and exam technique coaching for each.
UAE IT Environment & Career Pathway
UAE-specific IT support scenarios throughout — plus a dedicated career consultant who maps your A+ to the right next certification for your UAE IT career target.
Flexible for Everyone
Weekday, weekend, and online batches. Instalment payment plans for individuals. LPO & invoice accepted for corporate bookings. No prior IT experience required.
CompTIA A+ — the world’s most widely held IT support certification
Upon successful completion of LTCS A+ preparation, participants are equipped and exam-ready for both CompTIA A+ examinations — the globally recognised IT support credential required by UAE employers, MSPs, and government IT departments.
LTCS CPD-Certified Completion Certificate
Issued on successful completion of all modules — CPD-certified and recognised by UAE and GCC employers as evidence of structured A+ preparation.
Core 1 & Core 2 Exam Readiness
Full coverage of both A+ exams — with dedicated mock exams and answer walkthroughs for each, calibrated to CompTIA’s performance-based question format.
Next-Certification Pathway Plan
A personalised map of your next certification step — Network+, Security+, or cloud — based on your UAE IT career target, developed with your career consultant.
UAE IT Career Support
CV review, LinkedIn optimisation, and UAE IT job market guidance — connecting your A+ certification to your first or next UAE IT role.
What our A+ graduates say
“A+ gave me the structured knowledge to support the 200 devices in our school confidently. Before the certification I was fixing problems by instinct — now I have a systematic troubleshooting methodology. My school renewed my contract with a salary increase after certification. Planning Network+ next.”
“The security module — malware, encryption, and browser security — was exactly what I needed for healthcare IT. We handle patient data and the A+ security content helped me understand exactly what controls I need to enforce. Passed both Core 1 and Core 2 exams. Promoted to L2 support within 4 months.”
“I had no formal IT qualification before A+. The course gave me the confidence and credential to apply for IT roles. Got my first IT support job 5 weeks after passing both exams. The trainer made complex hardware and OS concepts straightforward and immediately applicable.”
Ready to start your IT career with CompTIA A+?
Join 5,000+ UAE professionals who have built expertise with LTCS. Next A+ batch starts June 2 — weekday and weekend options available.
Frequently asked questions
Everything you need to know before enrolling. Can’t find what you’re looking for? Our team responds within 24 hours.
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